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Patient Survey

Our mission is to maintain a dedicated, caring and knowledgeable team committed to providing exceptional client services and Integrative Medicine-based care. We strive toward this excellence through continuing education, technical advances
and compassionate care for all of our patients.

You can help us reach and maintain this level of service by sharing your health needs and expectations. By
completing this client survey, you will be a part of our team meetings and be assured that your comments will be
discussed and acted upon. Thank you for your time and effort.

How did you find us?: *

Radio

Television

Reading Empowering Your Health book

Your Telephone Experience:

My call was answered promptly: *

Yes

It was easy to make an appointment: *

Yes

I was referred to the website to get necessary forms ahead of time: *

Yes

I was placed on hold too long: *

Yes

I was offered to be called back if needed: *

Yes

I did not phone: *

Yes

Your Impression of our Receptionist (Over the Phone)

Friendly and attentive: *

Yes

Courteous: *

Yes

Informative: *

Yes

Your Impression of our Receptionist (In Person)

Stood and greeted me: *

Yes

Aware of purpose of visit: *

Yes

Seemed warm and cheerful: *

Yes

Gave me undivided attention: *

Yes

Seemed hospitable: *

Yes

Answered all my questions: *

Yes

Your Impression of our Reception Area

Comfortable: *

Yes

Neat & Clean: *

Yes

Countertops free from clutter: *

Yes

Retail displays are well organized: *

Yes

Child-friendly: *

Yes

Your Impression of our Parking Lot/Grounds

Clean: *

Yes

I found a parking spot with ease: *

Yes

Your Impression of our website

I visited the website: *

Yes

I found the website to be helpful & resourceful: *

Yes

I printed out any necessary forms ahead of time: *

Yes

I registered to be a member and/or to receive free newsletters: *

Yes

Your Impression of our Doctor

Introduced himself/herself: *

Yes

Listened to what I said: *

Yes

Gave clear advice: *

Yes

Answered all my questions: *

Yes

Made me feel valued: *

Yes

Seemed proficient and knowledgeable: *

Yes

Gave me the information I needed: *

Yes

Additional Questions

Was your waiting time reasonable?: *

Yes

Do you feel the fees were reasonable?: *

Yes

Did you understand all our fees?: *

Yes

If you marked "No" please explain:

Will you recommend us to others?: *

Yes

Why or why not?:

What suggestions do you have for improving the office, staff or procedures?:

If you would like us to contact you, please fill out the necessary information

Name:

E-mail:

Phone:

Call Us Now 865 671 2240

Have questions or need help? Call us toll free 865-671-2240 or email at

info@naturalmedicineclinics.com

TESTIMONIALS

"Thanks to Dr. Joe and his team, I now have my life back!"

Thomas - Knoxville, TN

"I was struggling with kidney failure and Dr. Joe helped me tremendously in the area of making better lifestyle choices. Now my kidneys are functioning at a higher level."

Ben - Lexington, KY

"I struggled with hormone issues for years. After seeing Dr. Joe, my life has never been better!"

Cynthia - Atlanta, Georgia